As with any electrical appliance, you may eventually face problems with your Deebot. If your device isn’t charging, you’ll want to know some common causes and fixes.
Your Deebot isn’t charging because the device is powered off, the dock isn’t connected to the power, the battery has drained or deteriorated, the dock’s power cable is faulty, or the dock hasn’t correctly connected to the device’s charging pins.
In the rest of this article, I will walk you through why you might face charging issues with your Deebot. I will also tell you how you can fix these problems.
Deebot Not Charging: Common Causes & Fixes
Before I tell you why your Deebot may not be charging, a word of caution, if your device’s AUTO mode light isn’t flashing when connected to power, don’t conclude that your device isn’t charging right away. Why?
Well, If your device is connected to the charging dock and you don’t see the AUTO mode light flashing, it could be because the light has deteriorated (and not because your device isn’t charging).
So, to confirm which problem it is, open your Ecovac home app and check whether it indicates a charge. If your app shows that the device is charging, it means that the AUTO mode light has blown up and needs to be replaced.
How to Know If a Deebot Is Charging
There are two main ways you can check whether your Deebot is charging. The first and most apparent is that your device’s “AUTO” mode button will begin flashing when the device is connected to the power supply.
If you’re not close to your device, you can also check Ecovacs’ home app, which controls your Deebot and other home appliances. The app will show you:
- When your device is charging.
- How much your device has charged.
- When charging is complete.
Some Deebot devices also announce when they’re receiving power, letting you know that your device is correctly connected to a power supply.
Below we’ll go into the common causes and fixes if your Deebot isn’t charging.
1. The Device Is Powered Off
If you’ve recently bought a Deebot, you probably don’t know this, but Deebots only draw in power if they’re turned on while connected to a power source. This is just the way Ecovac has designed Deebots.
Even if you know this about Deebots, your first instinct – whenever your device isn’t charging – should be to lift up your device, flip it over to its back side, and see whether the power button is turned on.
How to Fix
Turn it on if it isn’t already, and then connect your device to the dock. However, if you find that the power button is already turned on, this could indicate that some other issue is causing your problem.
If you’re not sure, follow the steps below:
- Turn your power button off.
- Set your device aside for about an hour or so.
- After this, switch the button back to “on” and connect the Deebot to the charging dock.
If it works, no further action is required. If it doesn’t, see what other factors might be causing your problem.
Check out this YouTube video for some great tips on Deebot’s and maintenance.
2. The Dock’s Cable Is Unplugged From the Main Socket
If your robot vacuum cleaner’s battery doesn’t want to power up, it’s usually because it hasn’t been placed on the dock correctly. However, it could also be a problem with the main socket.
How to Fix
If your Deebot isn’t charging even though it’s powered on and properly connected to the charging dock, check out the wall socket and see whether it is correctly connected.
Even if the dock is correctly connected to the wall socket, the power cable might be faulty and isn’t supplying power to the charging dock.
3. Deebot’s Battery Has Discharged
Another cause of your Deebot robot vacuum cleaner not charging is that the battery’s power is depleted. A discharged battery usually results from leaving your device uncharged for too long.
You’d think that the right way to deal with a discharged battery would be to charge it, but that’s not the case. Discharged batteries must be reactivated (or “brought back to life”) before they can be charged. So you’ll need to do that first.
How To Fix
Here are the steps you should follow to reactivate or reset a discharged Deebot battery:
- To reactivate a discharged battery, take your Deebot and place it into the charging dock as you would for a regular charge.
- Ensure the power switch at the back of your device is turned on and the power dock’s cable is securely connected to the wall socket.
- After about three to four minutes of keeping your device in the charging dock, remove it.
- Wait a couple of seconds and place it back into the charging dock for three minutes.
- Repeat these steps about three or four times, and your discharged battery should kick back to life.
- Once the battery is reactivated or reset, you will be able to charge your Deebot as normal.
4. Deebot’s Battery Has Deteriorated
Over time, all batteries deteriorate. And when batteries deteriorate beyond a certain extent, they’re hardly able to hold any charge at all, giving you the impression that your Deebot isn’t charging.
In such cases, the only solution is to replace your old battery with a new one.
How To Fix
When replacing your Deebot’s battery, you have two options: Get it done by a technician or do it yourself. However, considering how simple the replacement process is, you’re probably better off doing it on your own.
Here are the steps:
- Remove the battery container from the back of your Deebot.
- Unscrew the container to open it and take out the old battery.
- Put a new battery inside the container.
- Screw its lid back on.
- Place the container back into its slot (on the backside of your device).
5. Your Deebot’s Charging Pins Aren’t Making Contact With The Dock
Finally, your Deebot probably isn’t charging because its charging pins aren’t correctly connected to the dock.
This usually happens due to one of two reasons:
- There is some obstacle between the charging pins and the dock that’s preventing a secure connection, i.e., dirt or debris.
- Its pins aren’t correctly aligned with the dock.
How To Fix
Believe it or not, the best way to solve this problem is by literally doing nothing. Deebots are programmed to shift to “return to charger” mode when their battery is low.
All you have to do is make sure that no obstacle is blocking the path between your device and its dock, and you’re good to go; your device will automatically return to the charging dock and fill up.
However, if there is a lot of debris in between the charging pins and the dock, you will have to clean it first.
On this note, here’s a really helpful YouTube video I found that will walk you through the steps of diagnosing and fixing any charging issues with your Deebot:
Why Is My Deebot Light Red?
The AUTO mode light on your Deebot will blink red to indicate that your device is on low charge and that it is shifting to return to dock mode. At this point, it should return to dock mode automatically, unless the charge is too low.
Why Is My Deebot Beeping & Blinking Red?
If your Deebot is beeping and blinking red, it means that the device’s battery is so low that it can’t return to its charging dock on its own. You’ll need to come to pick it up and put it back on the charger manually to stop the blinking.
How Do You Reset A Deebot Battery?
To reset a Deebot battery, place your Deebot into the charging dock and turn on the main switch. After this, repeatedly connect and remove your Deebot from the charging dock every few minutes or so. This should reset your Deebot battery, and you can place your device in the dock to charge as usual.
If you want step-by-step instructions on how to do this, I’ve also laid down this entire process as a fix to the “discharged battery” section of this article. Check it out!
Final Thoughts
To sum up, you will face charging issues with your Deebot if your device isn’t switched on, if the dock’s cable is unplugged from the main socket, if the device’s battery has deteriorated/ discharged, or if the device’s charging pins aren’t making contact with the dock.
